Nicola has the unenviable task of keeping our Specialist Team in check and there is no better person to do this.

With 30 years experience in the industry, Nicola knows what it takes to get the more tricky cases through as smoothly as possible and is fiercely protective of her clients.

Nicola started of at Halifax at the tender age of 17 and worked up the ranks from cashier to bonds and then mortgages, moving to Nationwide as an branch mortgage underwriter. She was there for 10 years covering the Branch Manager role on weekends before moving to John Charcol.

There she spent another decade dealing with everything from Operations Team Leader to compliance and business analyst. Nicola also worked for a year at Global Home Loans in their Completions Department.

Nicola also has accountancy experience and has attended Night School to further her education and development.

Outside of work Nicola is a single mum with two offspring, plus Tux the cat and Bruce the boston! She enjoys live music, gardening, decorating and is generally a dab hand at doing up her house.