The problem with email is the bland way that it conveys your messages without actually conveying the smirk on your face as you write it, the cheeky little twinkle in your eye or the sarcasm you would have said it with. As a result, alot can be misread and some can take offence when nothing could have been further from the truth.
I guess that is why in much online writing and message boards many use the kind of annotation symbols I used to find rather annoying but have now embraced with glee, you know the ones; lol, 
:-0)* (no idea on the last one, but you get the idea).
Andrew Montlake, Communications Director at Coreco and ‘Mortgage Personality of the Year 2008’, gives his views — honest and no holds barred — on the latest developments within the mortgage and property markets.
